Comprehensive assessment of the cleaning services operations and organizational structure
Conducted extensive interviews with personnel at all levels of the organization including frontline employees and customer
- Developed Custodial Services Improvement Program and delivered implementation plan
- Used CleanOpsStaff to determine required staffing level
Facilities Management Evaluation Program for the University of Southern Mississippi, Hattiesburg, MS. (September 2008)
In partnership with APPA (www.appa.org) and Hug Consulting and Management of Colorado Springs, Colorado Performed comprehensive review and evaluation of all Physical Plant (Facilities Management) activities
Conducted extensive interviews with the University of Southern Maine Physical Plant personnel and campus customers at all levels of the organization
Evaluated organization operations in order to make recommendations for improvements
Provided report detailing all finding and recommendation
CleanOpsStaff/APPA Custodial Staffing Guidelines Training, University of North Texas (October 2008)
Facilities Management Staffing Analysis for the University of Chicago, Chicago, Ill (October 2008)
In partnership with Hickling and Associate of Chicago, IL and 5M Consulting of Glendale, California performed a Facilities Maintenance Staffing Analysis and APPA FPI comparative analysis of the University's staffing levels compared to cohorts in the APPA FPI database.
CleanOpsStaff/APPA Custodial Staffing Guidelines Training and Implementation Support, Harrisburg Area Community College, Harrisburg, PA (November 2008)
CleanOpsStaff/APPA Custodial Space Data Conversion and Import for the University of Toronto, Toronto, ON, Canada (January 2009)
CleanOpsStaff/APPA Custodial Staffing Guidelines Training and Implementation Support, University of California, San Diego (January 2009)
Facilities Management Staffing Analysis for the Sonoma State University, Sonoma, Ca (March/April 2009)
In partnership with Hickling and Associate of Chicago, IL performed a Facilities Management Staffing Analysis and APPA FPI comparative analysis of the University's staffing levels compared to cohorts in the APPA FPI database.
CleanOpsStaff/APPA Custodial Space Data Conversion and Import for LA Community College District (LACCD) (May 2009)
Key Presenter at the University Caretaker Association of Canada Conference 2009 (UCAN-2009) in Toronto, ON, Canada (June 2009)
Facilities Management Staffing Analysis for the University of Washington School of Medicine, St Louis, Mo (May-June 2009)
In partnership with Hickling and Associate of Chicago, IL performed a Facilities Management Staffing Analysis and APPA FPI comparative analysis of the University's staffing levels compared to cohorts in the APPA FPI database.
Conducted half-day seminar for 31 cleaning professionals in Grand Rapids, Michigan hosted by Nichols (August 2007)
Key Presenter at the Big Ten and Friends Building Services Administrators hosted by Michigan State University (August 2009)
Developed computer application for the University of Texas at Austin to track Facilities Management personnel (November 2009)
Key Presenter in APPA on-line Facilities Performance Indicators (FPI) Webinars (Throughout the year)
Provided training to the University of Texas at Austin facilities management staff for completing the APPA FPI survey (November - December 2009)
Developed computer application for the University of Texas at Austin to track required training for over 1000 employees and over 15,000 training events (December 2009- January2010)
Facilities Management Cost and Staffing Analysis for the Joliet Junior Collage, Joliet, IL (December - Present)
Performed Facilities Management Staffing Analysis and APPA FPI comparative analysis for the Joliet Junior College five campuses.
Used proprietary data collection tool to collect relevant information from the client.
Conducted client interface sessions via distance meeting technology and conduct all information exchange electronically eliminating the cost of travel and per diem
Used CleanOpsStaff, GroundsOpsStaff, and a proprietary software package to apply cost and staffing standards to the client’s facilities assets profile producing high quality analysis and data integrity.
Developing Grounds Operations and Staffing software package (Ongoing )
Developed a Computer Based Data Integrity Analyzer for APPA's Facilities Performance Indicators (FPI) Survey (Feb/Mar 2010)
Developed a computer application to check the APPA FPI survey for data itegrity.
Provide the highest level of confidence in data and reports in the of the history of the survey.
Eliminated the manual review of the data set by automating over 50 data cross checks in over 30 FPI reports